Case Studies
Archant
Archant remains to be one of the country's largest independently owned, regional media businesses. It is a community media company active in the fields of regional newspaper and magazine publishing, contract printing and internet communications.
Archant is a private company employing over 2500 people right across England. Covion’s initial involvement centred on introducing improved quality standards to the business following a multi-million pound refurbishment of their head offices in Norwich. Covion uses its in house developed systems to manage the operations and provide detailed management reporting back to the business.
Services
- FIS help desk
- Building maintenance
- Mobile maintenance & handyman
- Cleaning
- Post and portering services
- Reception and business support
- Internal & external landscaping
- Waste Management and Pest Control
- Security, access control and monitoring
- PPE services
- Environment, Health and Safety
- Project management
Features
- Site based FIS team
- Released customer management time
- Core emphasis on service quality improvement.
- Introduction of Covion FIS management system and processes to manage and co-ordinate all services
- Improved integration reducing costs
- On-going Continuous Improvement initiatives
- Covion direct supply chain benefits
First Year Savings
£112K 10%
